Symptom Check

Navigate users to the right care

Help users understand their symptoms and take the right next step. Symptom Check identifies the most likely causes and navigates them to the right care within your ecosystem, reducing avoidable visits and driving better health outcomes.

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What you get

The industry’s first Symptom Check based on a class IIa medical device under the MDR
Structured outputs in PDF and FHIR format for better triage and documentation
530+ covered conditions and over 21,000 symptom variants

Target audience

Users who are experiencing initial symptoms and seeking guidance on possible causes and recommended next steps in care.

Real world applications

Navigating patients within your digital ecosystem

Our Symptom Check offers personalized guidance, and can facilitate seamless navigation to specific actionable pathways, such as telemedicine services, digital health solutions, or specialized care programs.

Providing a digital front door

The Symptom Check interaction plays a pivotal first-step role in collecting and passing on essential data to the Hospital Information System to improve medical decision-making and outcomes.

Preliminary assessment before a consultation

The preliminary assessment with our Symptom Check offers valuable insights into potential diagnoses and probable causes of the patient's symptoms before the actual consultation takes place.

Symptom Check in numbers

With comprehensive coverage of all prevalent conditions, Symptom Check delivers reliable guidance at scale and can be seamlessly adapted to meet your language and localization needs.

530+

conditions

21000

symptom variations

languages

Extend the patient journey with add-on services.

Data Insights Medical Library Healthcare Providers Ecosystem Management Medical Content

Data Insights

Gain a deeper understanding of patient interactions.

Data Insights presents you with more detailed and granular insights into the precise results of patient interactions. This add-on provides relevant information such as the most common symptoms within a specific age group or the diseases most frequently searched for in our Illness Check. By leveraging Data Insights, healthcare providers and organizations can gain a deeper understanding and intelligence from patient interactions. This enables them to make data-driven decisions, identify trends, and enhance their services to better cater to their target audience.

Medical Library

Empower patients with expert knowledge.

The Medical Library serves as a comprehensive repository of in-depth fact sheets covering the most prevalent diseases, offering detailed insights into diagnosis, treatment, and prognosis. These fact sheets are meticulously developed by our in-house team of doctors in collaboration with the Thieme Group, a renowned authority in medical publishing. The Medical Library provides patients with a reliable source of information, empowering them with expert knowledge to make more informed decisions about their health and well-being.

Healthcare Providers

Search for nearby healthcare providers, doctors, and specialists.

Leveraging the data from the modules, the Patient Interaction Suite presents relevant treatment pathways tailored to each individual. These pathways may include recommendations for local General Practitioners (GPs) or specialists, nearby pharmacies, or digital health solutions. As the range of available healthcare providers varies from country to country, XUND adapts the recommendations to suit each patient's specific location and needs. This ensures that patients receive personalized and localized healthcare options, optimizing their journey toward better health outcomes.

Ecosystem Management

Seamlessly integrate your healthcare services

The Ecosystem Management functionality allows you to seamlessly integrate your existing network of physicians, clinics, or other, digital healthcare services. It enables you to create links between specific conditions or medical specialties and your network of services. By doing this, your patients are automatically provided with the right partner-specific service based on the assessment, such as appointment booking or telemedicine providers.

Medical Content

Self-care tips for at-home treatment.

The Medical Content add-on contains basic information about the most common diseases and 90+ self-care tips that can assist patients in managing their symptoms at home. The content was developed by the medical team of XUND, complies with ISO 13485 & MDR standards, and thus meets the highest quality standards. A basic version of the Medical Content add-on is included by default.

Trusted by leaders in healthcare

Thieme Group

Thieme Group has deepened its collaboration with XUND to advance the development of Medical Large Language Models (MedLLMs), combining XUND's expertise in Natural Language Processing (NLP) with Thieme's extensive medical content.

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Want to know more?

How many symptoms do you cover?

To maximize the flexibility of our Medical Engine and allow the algorithms to work efficiently, we have developed a comprehensive, multi-layered symptom database structured around symptom groups. For a better user experience, we aggregated the symptoms into more than 360 groups and distinguished more than 21,000 specific symptom variations using follow-up questions.

Do you provide a ready-to-use solution?

If you want to get started right away, our Web App is the ideal option. It allows you to customize our white-label solution and easily integrate it into your digital ecosystem. If you're interested in seeing an example of how this can be implemented, take a look at our reference project with Doktor24.

Is there documentation for the Medical API?

We provide easy and well-structured documentation for our API to ensure simplicity of integration. The SDK documentation will be available soon.

How do you protect sensitive health data?

Security and data protection are very important to us. First of all, all the data we are processing through the Medical API is anonymous by design. On top of that, we have also opted for local storage in Germany. This ensures that health data stored with us never leaves the European Union.

We are committed to achieving compliance with both GDPR and HIPAA regulations by controlling access to sensitive data and encrypting all personal information during storage and transmission. This way, we can guarantee the safe and secure usage of our technology.

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